Privacy policy

We are committed to monitoring your privacy rights and protecting your personal data.

INTRODUCTION
This is the Privacy Policy of SR Beauty Shop, koolmijnlaan 146/1 , 3550 Heusden.   At SR Beauty Shop it is very important that the personal data is very correct and that is why we take a lot of time and care to process and protect your personal data.   This is done in accordance with the provisions of the applicable privacy legislation (including the General Data Protection Regulation).

This privacy policy explains the types of personal data we collect and how we process and protect that data in connection with the services we offer. This includes information collected offline in our stores or through our customer services, and online through our stores, applications (including mobile apps) and third-party platforms (“Sites”).

This privacy policy also applies to our targeted content, including online offers and advertisements for products and services, which you can view on third-party websites, platforms and applications (Third-S“” Sites) based on your online activity. These Third Party Sites may have their own privacy policies and terms. We recommend that you read them before using these third-party sites.

 

WHO IS RESPONSIBLE FOR WHAT HAPPENS TO YOUR DATA?
SR Beauty Shop is responsible for the processing of your personal data on our Sites.

To ensure your privacy as much as possible, we adhere to the following core values:

Information: We would like to inform you about why and how we use your personal data. This is described in this Privacy Policy.

Limited Collection: We take great care to limit the information we collect and use to only that information necessary for the sale of our products and/or the provision of our services (as defined below).

Security: We take appropriate measures to secure your personal data and demand the same from the parties that use your data on your behalf. SR Beauty Shop proactively tests its websites and apps continuously through an automated security scan.

Right of the Persons: We respect your rights under applicable privacy laws (including the right to access, correct or delete your personal data in accordance with such laws).

This Privacy Policy describes how we implement these core values and how we respect and protect your right to privacy. We urge you to read this statement carefully as it indicates the basis on which we use your personal data when you purchase our products online or in one of our stores or through other points of sale of other SR Beauty Shop (‘Producten’), when you access to our websites, you have contact with us or otherwise use our services and applications (collectively referred to as ‘Diensten’).

 

WHAT ARE PERSONAL DATA?
Personal data concerns information with which you can be identified directly or indirectly ("Personal data"). This usually includes information such as your name, address, email address and telephone number, but may also include other information such as IP address, shopping habits, health and beauty information, lifestyle information or preferences such as your hobbies and interests. Health data is also called “special personal data. These require extra protection due to their sensitivity.

 

WHAT HAPPENS IF YOU PROVIDE US WITH YOUR PERSONAL DATA OR WE RECEIVE YOUR PERSONAL DATA IN ANOTHER WAY?
We collect your Personal Data directly in a number of ways, such as when you provide us with your data to register as a customer for our Sites or as a member of one of our loyalty programs, by registering for prize draws, games or competitions, by subscribing to our newsletter, receive information or mailings, by using our applications, purchase a product or service from us, complete a survey, complete a beauty or health diagnosis, comment or inquire or contact our customer service team.

When you provide us with your Personal Data, we will process it in accordance with this privacy policy. If you do not want us to process your Personal Data in this way, we request that you do not provide it to us.

We may also receive your Personal Data from other sources, including information from commercially available sources, such as public databases and data aggregators, and information from third parties. If you do not want us to receive your Personal Data from other sources, please include it directly with the relevant sources.

We process your Personal Data to provide you with our services, as further explained below. In certain cases, we only process your Personal Data if you have given us permission to do so, for example in most cases where we process your Personal Data for marketing purposes, use cookies or location data or process your sensitive personal data. In other cases, we may rely on other legal grounds for the processing of your personal data, such as the execution of the contract with you or legitimate interests, such as fraud prevention.

If you become a member of one of our loyalty programs, we may transparently deduce that you want us to process your Personal Data for marketing purposes. You can always unsubscribe from marketing messages without sacrificing your loyalty benefits.

When we process your Personal Data based on your consent, we always explicitly ask for this consent and only for a specific purpose. We also ask you for additional consent if we need to use your Personal Data for purposes not covered by this privacy policy.

 

PURPOSES OF THE USE OF PERSONAL DATA
The Personal Data we collect will only be used for the following purposes:

For the performance of our agreement with you: To perform our obligations arising from contracts between you and us and to provide you with the Products, Services and information you request, including managing and handling your requests, questions or complaints. This also includes enabling you to purchase our Products, participate in our SR Beauty Shop program, respond to your customer service requests, respond to your questions, provide essential information about our products and services you request etc.

For our legitimate commercial interests: We use your Personal Data as described above (both on an aggregated and individual basis) for the purpose of advertising our Products and Services, to contact you via email, regular mail, social media or otherwise for direct marketing or other commercial purposes. We also use your Personal Data to analyze and improve the quality of our Products and Services, such as providing customer service and after-sales, and to understand you as a customer (customer optimization). This allows us to find out what may interest you, measure and understand the effectiveness of advertisements we serve you and others, and deliver relevant advertisements. Based on your use of our Services and Products you have purchased,we may also contact you with advertisements or other marketing materials adapted to your personal preferences and experiences.

We may also use your Personal Data for our other legitimate commercial interests, such as operating and expanding our business activities; to develop and improve or modify our Products and Services; to generate aggregated statistics about the users of our Products and Services; to enable our business activities; to implement the company's policies and procedures; to enable us to conduct business transactions, such as a merger, sale, reorganization, transfer of assets or business activities of SR Beauty Shop, acquisition, bankruptcy or similar event; or for other legitimate business purposes permitted by applicable law.

 

WHAT HAPPENS IF THE CUSTOMER IS A CHILD?
Children under the age of 16 cannot legally give permission. Instead, consent from their parent or legal guardian must be provided.

In some cases we will deduce from your actions that you have parental consent. We then reserve the right to decide whether you will receive our marketing until you reach due age.

You can withdraw your consent at any time (see the Your Rights section below).

To comply with our legal obligations: Any Personal Data we collect may be used to comply with a legal obligation to which we are subject, such as regulatory bodies, tax authorities or investigative bodies.

Cookies and similar technologies

We use cookies and similar technologies (“Cookies”) to improve our products and your experience on our Sites by collecting information about how you use our Sites. Some Cookies we use are necessary to enable the core functionality of the site, for example to log in securely or to remember how far you have come with an order, but we also use Cookies that allow us to use analyze the site (so we can measure and improve performance), and advertising cookies used by advertising companies to show advertisements relevant to your interests.

We may also tailor our Sites and our products to your interests and needs by collecting information about your device and linking it to your Personal Data to ensure that our Sites provide you with the optimal web experience.

You can view more information about the Cookies we use and adjust your preferences via the cookie preferences at the bottom of our Sites. However, please note that without cookies you may not be able to use all the features of our Sites or online services.

SOCIAL MEDIA
When participating in various social media forums such as Facebook, Twitter, Pinterest, Instagram, LinkedIn etc., you should be familiar with and understand the tools of those sites so that you can make choices about how to share the personal data in your social media profile (s).

SR Beauty Shop is bound by the privacy practices or policies of these third parties, so we recommend that you read the applicable privacy statements, terms of use and related information about how your personal data is used in these social media environments.

Depending on the choices you have made regarding your settings on different social media sites, certain personal information may be shared with SR Beauty Shop about your online activities and social media profiles (eg interests, marital status, gender, username, photo, comments and content you have posted/shared etc).

 

WITH WHOM DO WE SHARE YOUR PERSONAL DATA?
We share your Personal Data with the following parties:

Other entities within the SR Beauty Shop Group. Your Personal Data will be shared between the responsible SR Beauty Shop entities that may use your personal data as described in this Privacy Policy. An overview of the relevant responsible SR Beauty Shop entities can be found here.

External suppliers. We occasionally contact third parties to help us deliver our Products and Services to us, including

- Business partners, suppliers (such as IT service providers) and subcontractors;

- Contact centers, to help us in the Consumer Service Department;

- Advertising and media companies carrying out marketing and media activities for us

- Analysis service providers and search engines that help us improve and optimize our website and apps, such as Google Analytics.

When providing their services, they will access, receive, maintain or otherwise process Personal Data on our behalf. Our contracts with these service providers do not allow the use of your Personal Data for their own (marketing) purposes. In accordance with applicable legal requirements, we take commercially reasonable steps to require third-party suppliers to adequately protect your personal data and process it only in accordance with our instructions.

Business transaction. In addition, Personal Data may be released as part of a merger, sale or transfer of SR Beauty Shop's assets.

Third parties in the event of a legal requirement. We may disclose your Personal Data if we believe it is required to do so by law.

With permission. We may also disclose information about you, including personal information, to another third party when you have consented or requested that we do so, for example in the case of a promotional campaign with another sponsor.

 

INTERNATIONAL TRANSFERS OF YOUR PERSONAL DATA
In most cases, your Personal Data will be processed within the European Union. However, please note that SR Beauty Shop may transfer and process any Personal Data you provide to us to countries other than the country where you reside. The laws of these countries may not provide the same level of protection for your Personal Data. SR Beauty Shop or third party suppliers we use will therefore ensure that all adequate precautions are taken and that all applicable laws and regulations are complied with in connection with such transfer, in particular for Personal Data transferred to countries outside the European Economic Area. This means that we have entered into legally necessary contracts with recipients of your dataincluding standard contractual clauses as approved by the European Commission or other supervisory authorities, where required.

 

HOW LONG DO WE PROCESS YOUR PERSONAL DATA?
We will only store your Personal Data until the aforementioned purposes for which we collected or received your Personal Data have been met and after our legal data retention obligations have expired, as further described in section

 

WHAT ARE YOUR RIGHTS?
If certain conditions are met, you are entitled to

obtaining confirmation from us as to whether or not to process your Personal Data and, if so, access your Personal Data;

correction of incorrect Personal Data;

erasure of Personal Data;

objection to the processing of Personal Data;

restriction of the processing of Personal Data; and

Transferability of Personal Data (data portability) - receive the Personal Data you provide to us in a structured, commonly used and machine-readable form and transfer this Personal Data to another controller.

You can get more information about these rights here. To exercise your rights, you can contact the data protection employee or contact our customer service.

It is not necessary to contact our data protection officer to stop receiving marketing communications from us. You can opt out of receiving such messages by going to the Privacy Preferences in your ‘My account’ (if you have an account with us). It can also be done directly from the messages sent or by contacting our customer service.

 

CHANGES TO THE POLICY
This Privacy Policy may be revised from time to time. If it concerns a fundamental change in the nature of the use of your personal data or if the change is otherwise relevant to you, we will ensure that this information is provided well in advance before the change actually takes effect.

 

HOW DO WE PROTECT YOUR PERSONAL DATA?
We take appropriate technical and organizational measures to protect the Personal Data you provide to us against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of or access to your Personal Data.

 

CONTACT US
If you have any questions about this Privacy Policy or our treatment of your Personal Data in general, please send an email to info@srbeautyshop.be  and make sure you indicate the type of your request.